Products

What materials are used in your patio furniture?
A: Our furniture is made from high-quality materials such as aluminum, rattan, wicker, acacia wood, and weather-resistant fabrics — built to last in outdoor conditions.

Is the furniture weatherproof?
A: Yes, our patio furniture is designed to withstand sunlight, rain, and mild weather. For long-term care, we recommend using covers during harsh or off-season weather.

Do the cushions come with the furniture?
A: Yes, most of our patio sets include comfortable cushions. Please review the product description for exact details.

Are the cushion covers removable and washable?
A: Absolutely! Most cushion covers have hidden zippers, making them easy to remove and clean.

Do your products require assembly?
A: Some furniture pieces come pre-assembled, while others require light assembly. Every product includes simple step-by-step instructions.

Can I request fabric or color samples before purchasing?
A: Yes, for select items we can provide fabric or material samples upon request — contact our support team for details.

How should I care for my patio furniture?
A: Wipe surfaces regularly with a damp cloth, avoid harsh cleaners, and use protective covers when not in use. Proper care helps extend the life and look of your furniture.

Do you offer warranties on your products?
A: Yes, most HomeandGardenn products include a manufacturer’s warranty. You can find warranty details on each product page.

Can I customize the size, color, or design of the furniture?
A: Select products offer customization options. Please reach out to our customer service team to confirm availability.

What if a product is out of stock?
A: You can sign up for restock notifications or contact our support team for estimated restock dates.

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Orders & Shipping

How can I place an order?
A: Simply browse our collections, add your desired items to the cart, and proceed to secure checkout.

Do I need an account to place an order?
A: No, you can check out as a guest. However, creating an account helps track your orders, save addresses, and enjoy faster checkout next time.

Can I cancel or change my order after placing it?
A: Yes, but only if the order hasn’t been processed or shipped yet. Please contact our customer service team as soon as possible.

How do I know if my order was confirmed?
A: You’ll receive an order confirmation email and a tracking link once your order is shipped.

Do you accept bulk or commercial orders?
A: Yes, we welcome bulk and trade orders. Contact us directly for special pricing and availability.

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Payments & Returns

What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure online payment options.

Is my payment information secure?
A: Absolutely. All transactions are encrypted and processed through secure payment gateways that meet top industry security standards.

Do you offer cash on delivery (COD)?
A: Currently, we only accept online payments for smoother and safer transactions.

Can I pay in installments?
A: Depending on your payment provider, installment or “Buy Now, Pay Later” options may be available at checkout.

Do you accept returns or exchanges?
A: Yes, most items can be returned within 30 days of delivery if unused and in original packaging. Please review our return policy for full details.